Sometimes the newsletter is mistaken for spam. Then check your spam filter and the junk e-mail folder.
Add the following e-mail addresses to your mailaccount: firstname.lastname@example.org and email@example.com. We also strongly advise if you have a live, hotmail ore outlook e-mail account to change this to for example to a free Gmail account.
If the newsletter is not in the 'junk e-mail' folder, please contact customer service via: firstname.lastname@example.org and sign up again to avoid missing out on any offer.